Privacy Policy

Last updated: August 13, 2026

1. Who we are

Gatherlane ("we", "us") provides event workspace software for planners, vendors, clients, and team members at app.gatherlane.net. This policy explains what we collect and how we use it. Questions: support@gatherlane.net.

2. Information we collect

Account data: name, email, password (hashed), account type/role, and profile details you provide.
Event workspace content: event details, timelines, tasks, messages, files, guest lists, RSVPs, invoices, contracts, vendor/client information, and similar content you or your collaborators add.
Payment-related data: invoice amounts and status. Card payments are processed by Stripe; we do not store full card numbers. Stripe may collect identity information for Connect onboarding.
Technical logs: IP address, browser/device info, and usage logs needed to operate, secure, and debug the service. Signed documents may store consent metadata (name, signature image, timestamp, IP, user-agent, document hash).

3. How we use information

We use data to:

Provide and improve Gatherlane (workspaces, portals, email invites, RSVPs, billing)
Process payments and platform fees through Stripe
Send transactional email (invites, verification, alerts, support)
Prevent abuse, troubleshoot issues, and meet legal obligations

We do not sell your event or account data.

4. Sharing

We share information only as needed to run the product: with other members of your event workspace (planners, clients, vendors, team), and with processors such as hosting, database, email (Resend), and payments (Stripe). We may disclose information if required by law or to protect Gatherlane and our users.

5. Retention

We keep account and workspace data while your account is active and as needed for backups, disputes, and legal requirements.

In Settings you can cancel (deactivate) your account. That signs you out and blocks sign-in until you register again with the same email. Event data, messages, and files are kept so a restored account can pick up where it left off.

For a full deletion request (removing personal data where we can), email support@gatherlane.net. Some records may be retained where we must (for example payment records).

6. Security

We use industry-standard protections (encrypted transport, hashed passwords, access controls). No method of transmission or storage is perfectly secure; please use a strong password and keep invites limited to people you trust.

7. Cookies & sessions

We use session cookies and similar technologies required to keep you signed in and operate the app. We do not use third-party advertising trackers on the product app.

8. Your choices

You can update profile details in Settings, cancel (deactivate) your account there, control who you invite to an event, and contact us to access or request deletion of personal data we hold about you (subject to workspace ownership and legal limits).

9. Children

Gatherlane is not directed to children under 13. If you believe we have collected a child's information, contact support and we will delete it.

10. Changes

We may update this policy as Gatherlane grows. The "Last updated" date will change when we do. Continued use after an update means you accept the revised policy.

11. Contact

Privacy requests: support@gatherlane.net